Cousin Realty ("we," "us," or "our") respects your privacy. This policy explains what information we collect through cousinrealty.com, how we use it, and the choices you have.
1. Who we are
Cousin Realty
Lorena Cousin
401 Franklin St, Ste 2400-170
Houston, TX 77002
info@cousinrealty.com
(713) 874 4060
2. Information we collect
We collect only the basic contact information you choose to give us when you fill out a form on our website, call us, or text us:
Your name
Your email address
Your phone number
Any message or details you include in your inquiry
We do not ask for or collect Social Security numbers, financial account information, or credit information through this website.
Our web host may automatically log standard technical data such as IP addresses and browser type for security and site reliability. We do not use this information to identify you.
3. How we use your information
We use your contact information for one purpose: to respond to you and communicate with you about real estate services. Specifically, we may use it to:
Reply to your inquiry
Schedule and confirm property showings and appointments
Send you reminders, property updates, and information you requested
Follow up about your real estate needs
We contact you only by email and phone, including SMS text messages if you have opted in to receive them.
4. SMS messaging
If you provide your phone number and consent to receive text messages, we will use SMS to confirm appointments, send reminders, and share property updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. For more information, see our SMS Terms and Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. We do not sell your information
We do not sell, rent, or trade your personal information to third parties. We do not share your information for cross-context behavioral advertising.
We may disclose your information only in these limited situations:
To service providers who help us operate our business (such as our website host or email provider), and only to the extent needed to perform that service
When required by law, subpoena, court order, or to comply with legal obligations under Texas real estate regulations
To protect our legal rights or the safety of others
6. How long we keep your information
We keep your contact information for as long as needed to serve you and to meet recordkeeping requirements that apply to real estate transactions in Texas. You may ask us to delete your information at any time.
7. Your choices
You may contact us at info@cousinrealty.com at any time to:
Ask what information we have about you
Correct information that is inaccurate
Ask us to delete your information
Ask us to stop contacting you
To stop receiving text messages, reply STOP to any message from us. To stop receiving emails, reply to any email and ask to be removed.
8. Security
We take reasonable steps to protect the information you give us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children
Our website is not directed to children under 13, and we do not knowingly collect information from them.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
11. Contact us
If you have questions about this policy or about your information, contact:
Cousin Realty
info@cousinrealty.com
(713) 874 4060
401 Franklin St, Ste 2400-170, Houston, TX 77002
